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Privacy Policy

Thank you for visiting Federal Student Aid's eCampus-Based system (eCB) and reviewing our privacy policy. Our policy is simple: We collect no personal information about you unless you choose to provide that information to us or a school provides that information to us in the case of Perkins Loan recipients who are delinquent in repayment of their loan. eCB also collects financial information (as it pertains to the campus-based programs) from schools who participate in the campus-based programs. We do not give, share, sell or transfer any personal information to a third party, other than the contractor who maintains eCB.

If you want to know more about how we record non-personal information about your visit or how we use the information that is submitted, read on.

Site Description
The eCB Web site contains the Fiscal Operations Report and Application to Participate (FISAP) in the three campus-based programs - Federal Perkins Loan, Federal Supplemental Educational Opportunity Grant (FSEOG), and Federal Work-Study (FWS). This site allows users to submit FISAP information, access campus-based account data, and view reports.

This site also contains:

  • DRAP - The Default Reduction Assistance Program (DRAP), which allows schools to submit contact information for Perkins Loan recipients who are delinquent in repaying their loan. The purpose of this submission is to permit the Department of Education to send a letter to the borrower requesting the borrower to contact the school and enter into repayment.
  • Work Colleges - Application and reporting for the Work Colleges program.
  • CTP - Reporting for schools with Comprehensive Transition and Postsecondary (CTP) programs approved to disburse Title IV program funds under the Federal Pell Grant (Pell Grant), Federal Supplemental Educational Opportunity Grant (FSEOG), and Federal Work-Study (FWS) programs to students with intellectual disabilities.
  • TCLI - Database tables for the Teacher Cancellation Low Income (TCLI) Directory. This information includes the schools and educational service agencies that meet the TCLI eligibility criteria and contact information submitted by all states and territories.

About Us
This is a privacy policy for eCB. Our homepage on the Web is located at https://cbfisap.ed.gov. The full text of our privacy policy is available on the Web at https://cbfisap.ed.gov/CBSWebApp/privacy.jsp. This policy does not tell users what they need to do to opt-out.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Federal Student Aid
Grants & Campus-Based Division
Union Center Plaza
830 First Street, NE, Room 63C5
Washington, DC 20202-5453

You may contact us by e-mail at CBFOB@ed.gov or you may call us at 1-877-801-7168.

Non-personal information we record
If you do nothing during your visit but browse through the Web site, read pages, or download information, our Web site's operating system will automatically record some general information about your visit.

During your visit, our Web operating system will record:

  1. The internet domain for your internet service, such as "xcompany.com" or "xcompany.net". If you use a private internet access account, or "yourschool.edu" if you connect from a college or university domain.
  2. The type of browser (such as "Netscape version X" or "Internet Explorer version X") that you are using.
  3. The type of operating system that you use (such as Macintosh, Unix, or Windows).
  4. The date and time you visit our site, and the Web pages that you visit on our site.
  5. The address of the previous Web site you were visiting, if you linked to us from another Web site.
We use this information for statistical analysis, to help us make our site more useful to visitors. This tracking system does not record information about individual users.

What information will be collected?
The eCB system will collect the name, address, phone numbers and email address of contact persons at schools and state agencies. It will also collect the names and addresses of Perkins Loan recipients who are delinquent in repayment of their loan. eCB also collects financial information (as it pertains to the campus-based programs) from schools who participate in the campus-based programs.

Why is this information being collected?

  • Contact information for schools is collected so FSA knows whom to contact for answers to questions regarding data submitted on the FISAP and to provide information regarding campus-based funding.
  • Contact information for state agencies is collected so FSA, schools, lenders, and borrowers know whom to contact for answers to questions regarding the listing of eligible low-income schools.
  • Contact information for Perkins Loan recipients that are delinquent in repaying their loans is collected to allow FSA to assist schools in their collection efforts.
  • Financial information is collected to assist FSA in the proper management of the campus-based programs.
How will FSA use this information?
  • Contact information for schools will be stored in eCB and used primarily as a point of contact to notify schools of actions taken specify to them and to make inquiries regarding the campus-based programs.
  • Contact information for state agencies will be posted with the Teacher Cancellation Low Income (TCLI) Directory and will be available to the public for information on schools that qualify as low income.
  • Contact information for Perkins Loan recipients that are delinquent in repaying their loans will permit FSA to mail a letter to the borrowers encouraging them to contact their schools and enter into new repayment agreements.
  • Financial information will be used to calculate the amount of funding to be made available for the schools participating in the campus-based programs and to account for the funding levels they have been awarded in previous years.
Consent to Collection and Sharing
Information that is collected and stored within eCB is required in order for the campus-based programs to run efficiently. If you choose not to consent to this information being collected, this could result in your school not receiving important funding information in a timely manner. Schools will have access to their own information.

Cookies
On certain FSA Web pages, we use "cookies" to help you use our Web sites interactively. A cookie is a small file that a Web site transfers to your computer's hard disk, usually to keep track of you while you are connected to that site.

The cookies on Federal Student Aid (FSA) Web pages do not collect information about you, but only about your browser "session". The cookie makes it easier for you to use the dynamic features of these Web pages, without having to provide the same information again as you move from one page to another. The cookie and the information about your session will be destroyed automatically shortly after you close your browser-it is not permanently stored on your computer.

To protect your privacy, be sure to close your browser completely after you have finished conducting business with a Web site that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most internet browsers have settings that let you identify and/or reject cookies.

Security and Intrusion Detection
For security purposes and to make sure this service remains available to all users, we use special software programs for monitoring network traffic, to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system. These programs collect no personally identifiable information, but they do collect information that could help us identify someone attempting to tamper with this Web site.

Except for authorized law enforcement investigations, we make no other attempts to identify individual users or their usage habits. We only use raw monitoring data logs for determining trends in usage patterns and in diagnosing system problems. However, when changes are made to the FISAP, a user id and time of submission are recorded for accountability purposes.

Information from e-mail you send to us
If you decide to send us an electronic mail message (e-mail), the message will usually contain your return e-mail address. If you include personally-identifying information in your e-mail because you want us to help you with a specific problem, we may use that information in contacting other federal agencies or our partners (such as colleges, lenders, or state agencies) about your student aid. In other limited circumstances, including requests from Congress or limited other third parties, we may be required by law to disclose information that you submit.

Also, e-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as data from your tax return or student loan account, you may prefer to send it by postal mail to:

Federal Student Aid
Grants & Campus-Based Division
Union Center Plaza
830 First Street, NE, Room 63C5
Washington, DC 20202-5453

Information collected if you complete a form on our Web sites
On some of our Web pages, we offer interactive forms that allow you to estimate your college expenses or loan repayments. We do not collect and store this information, nor can we identify who is filling out the form.

On those Web pages where we collect and store information that you submit, such as a FAFSA on the Web, we will provide a privacy warning before you begin submitting personal information.

With whom will the information be shared?
The U.S. Department of Education (ED) may disclose information contained in a record in this system of records under the routine uses listed in this system of records without the consent of the individual if the disclosure is compatible with the purposes for which the record was collected. These disclosures may be made on a case-by-case basis or, if ED has complied with the computer matching requirements of the Privacy Act, under a computer matching agreement.
  1. Internal Disclosures. The System Manager may make disclosures to officers and employees of the Agency who have a need for the record in the performance of their duties as determined by the System Manager.
  2. Disclosures Required Under the Freedom of Information Act (FOIA). Disclosures may be made under the Privacy Act when required by the FOIA if there is a written FOIA request. However, when a FOIA exemption - typically Exemption 6 or Exemption 7(c) - applies to a Privacy Act-protected record, the Privacy Act prohibits the Department from making a "discretionary" FOIA release because the disclosure would not be "required" by the FOIA.
  3. Routine Use. Disclosures may be made for a routine use as described and published in the Federal Register notice describing the System or Records so long as the routine use is compatible with the purpose for which the record was collected.
  4. Bureau of the Census. Disclosures may be made to the Bureau of the Census for the purpose of planning or carrying out a census or survey or related activity.
  5. Statistical Research/Reporting. Disclosures may be made to a recipient who has provided ED with advanced adequate written assurance that the record will be used solely for statistical research or as a reporting record, and that the record is to be transferred in a form that is not individually identifiable.
  6. Preservation of Records. Disclosures may be made to the National Archives and Records Administration (NARA) of the United States of a record that has sufficient historical or other value to warrant its continued preservation by the United States Government, or for evaluation by NARA to determine whether the record has such value.
  7. Civil or Criminal Law Enforcement. Disclosures may be made to another agency or to an instrumentality of any government jurisdiction within or under the control of the United States for a civil or criminal law enforcement activity if the activity is authorized by law, and if the head of the agency or instrumentality has made a written request to the Agency specifying the particular portion of a record desired and the law enforcement activity for which the record is sought.
  8. Health or Safety. Disclosures may be pursuant to a showing of compelling circumstances affecting the health or safety of an individual if upon such disclosure notification is transmitted to the last known address of such individual.
  9. Congressional Disclosures. Disclosures may be made to either House of Congress, or to the extent of matter within its jurisdiction, any committee or subcommittee thereof, any joint committee of Congress or subcommittee or any such joint committee. This exception does not apply to disclosures to individual members of Congress acting on his or her own behalf or on the behalf of the constituent.
  10. General Accountability Office (GAO). Disclosures may be made to the General Accountability Office for the purpose of carrying out the duties of that office.
  11. Court Order. Disclosures may be made pursuant to the order of a court of competent jurisdiction.
  12. Debt Collection. Disclosure may be made to a consumer reporting agency in accordance with Section 3(d) of the Federal Claims Collection Act of 1966 (31 U.S.C. 3701(a)(3)).
More about privacy and your student aid records
If you are a school who participates in the campus-based programs, a state agency who participates in the TCLI program or a Perkins Loan recipient who is delinquent in repaying your student loan, click here to review the System of Record notice for the eCB system, which lists the authorized disclosures and the safeguards for eCB under the Privacy Act of 1974, as amended.

If you have applied for federal student aid or have received a federal student loan, FSA is authorized to maintain a record of all transactions related to your application or loan.

Click here to review the System of Record notices, which list the authorized disclosures and the safeguards for FSA systems under the Privacy Act of 1974, as amended.

Policy for Linking to Outside Websites
Our policy discloses the privacy practices for eCB, but eCB provides links to other websites. When you leave eCB (https://cbfisap.ed.gov), you will be going to sites that are beyond our control. We try to ensure that links that leave our site are clearly labeled. These other sites may send their own cookies to users, collect data, or solicit personal information. The privacy policies and procedures described here for eCB do not apply to any external links. We encourage you to read the privacy policies of any site you link to from ours, especially if you share any personal information. Be informed. You are the person best qualified to protect your own privacy.

Suggested: For the Department of Education's linking policy, visit www.ed.gov/about/contacts/gen/othersites/edrespol.html?src=ct